Real experiences. Real staff. Real recognition. Browse the moments our community has shared — and add your own.
Take a picture of you tipping your unsung hero and share it with the world.
Carlos, Head Gardener
Marbella Beach Resort·Spain
"Carlos has tended these gardens for 18 years. We had no idea until we asked — and we made sure to tip him properly!"
Shared by Sarah & Miguel
Amara, Housekeeping
Zanzibar Palms Hotel·Tanzania
"Amara left a flower on our pillow every single day. We had to find her to say thank you and tip her personally."
Shared by The Johnson Family
Dimitri, Maintenance
Santorini Cliffs Resort·Greece
"Our AC broke at midnight. Dimitri fixed it in 20 minutes with a smile. We tipped him on the spot — legend."
Shared by Priya & Tom
Chef Fatima
Marrakech Riad Luxe·Morocco
"Fatima cooked for 200 guests every day and still remembered our daughter's allergy. We made sure she knew how much it meant."
Shared by The Williams Family
Roberto, Porter
Amalfi Coast Grand Hotel·Italy
"Roberto carried our bags up 4 flights of stairs and refused a tip. We left one anyway — he deserved every penny."
Shared by James & Lucia
Yusuf, Groundskeeper
Cape Verde Beach Resort·Cape Verde
"Yusuf was up at 5am every morning making the grounds perfect. We caught him at it and tipped him before breakfast."
Shared by Nina & Kofi
Marco, Head Barman
Ibiza Sunset Hotel·Spain
"Marco remembered our drinks order on day one and had them ready every evening. We tipped him every single night."
Shared by Ben & Claire
Lucia, Waitress
Algarve Sun Resort·Portugal
"Lucia served 12-hour shifts without ever losing her smile. She remembered our kids' names on day two. We made sure she knew how much that meant."
Shared by Sophie & Dan
Isabelle, Receptionist
Nice Riviera Palace·France
"Isabelle sorted our room upgrade, arranged a surprise anniversary cake, and called a taxi at 4am without a single complaint. We left her a tip and a note."
Shared by Mark & Jen
Theo, Front of House Manager
Maldives Overwater Retreat·Maldives
"Theo greeted every single guest by name from day one. He coordinated everything behind the scenes so our holiday ran perfectly. We tipped him on checkout."
Shared by The Okafor Family
Diego, Entertainment Host
Lanzarote Oasis Resort·Spain
"Diego ran the evening shows, the kids' club, and the pool games — all with boundless energy. Our kids cried when we left. We made sure he knew how much joy he brought us."
Shared by Chloe & Ryan
Unsung Heroes is proud to support social enterprises and impact organisations fighting for fair recognition, fair pay, and better conditions for hospitality workers worldwide.
Clean WaterUsing the power of business to fund clean water projects and transform lives in the world's poorest communities.
EmploymentTraining and employing people facing barriers to work in speciality coffee — building careers and changing lives.
StorytellingChallenging the narrative around poverty and inequality through storytelling, education, and community action.
Are you a social enterprise or impact organisation working in hospitality?
A portion of every penny we make goes to organisations fighting for hospitality workers worldwide.
Clean WaterUsing the power of business to fund clean water projects and transform lives in the world's poorest communities.
Visit One WaterEmploymentTraining and employing people facing barriers to work in speciality coffee — building careers and changing lives.
Visit Well GroundedStorytellingChallenging the narrative around poverty and inequality through storytelling, education, and community action.
Visit Half The Story
Worker WelfareSupporting hospitality workers and their families in times of crisis — from illness and injury to financial hardship.
Visit Hospitality ActionWant to partner with us?Get in touch.
Join thousands of travellers already making a difference — one tip, one photo, one story at a time.
